Should I be worried?
No, according to the US’s Center for Disease Control (CDC), “there is no evidence to support the transmission of COVID-19 associated with imported packages and mail and there have not been any cases of COVID-19 in the United States associated with imported goods”.
The CDC explains “because of poor survivability of coronaviruses on surfaces, there is likely no risk to very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally spread most often by respiratory droplets.”
The WHO (World Health Organisation) has not recommended any restriction of trade to and from China. We will continue to monitor these guidelines and update our policies accordingly.
To learn more about the COVID-19 and ordering packages from China, please visit the links below.
Will my shipment be delayed because of Coronavirus?
We ship products to our customers from all over the world, so your order could ship from a variety of locations, depending on the warehouse location. If the warehouse is located in China, then there is a chance your package will be delayed, but rest assured we are working tirelessly to get it to you as soon as possible.
You can always find the most updated tracking information by visiting your Order History page.
We are doing what we can to maintain an excellent customer experience and thank you for your continued patience and support.